We’re looking for an experienced and driven Sales Director, EMEA to join our client, a leading provider of end-to-end OTT solutions.

If you thrive in a fast-paced, innovative environment and have a passion for video technology, this could be the perfect role for you.

Strategic Account Manager USA

• An innovator in real-time tools for monitoring, visualization, and performance analysis in the entertainment and media industries.
• Supports hundreds of thousands of monitoring points globally across multiple broadcasting applications, including live production, master control, distribution, and streaming services.
• Partnered with leading global brands in entertainment and technology, delivering cutting-edge solutions and exceptional service.
• A rapidly expanding organization focused on reliability, transparency, and a collaborative work culture.

Role Summary:
We are looking for a proactive and results-focused Strategic Client Manager to handle major account portfolios, develop strategies for customer engagement, and deliver creative solutions to address client requirements.

Key Responsibilities:

• Manage and nurture relationships with major accounts, ensuring high levels of support and satisfaction.
• Develop tailored strategies for maintaining and growing client relationships.
• Serve as a central point of communication for key accounts, addressing expectations and feedback.
• Identify opportunities for growth by engaging potential clients and introducing tailored solutions.
• Act as a liaison between external clients and internal teams, ensuring smooth collaboration.
• Propose and implement strategies for improving account management practices.
• Address complex inquiries with innovative and practical solutions.
• Track and analyze performance metrics, taking timely actions to optimize outcomes.

Qualifications:

• Degree in Business, Marketing, or a related field.
• Over 10 years of experience in managing key accounts or similar roles.
• Expertise in using CRM platforms and tools.
• Strong background in business-to-business sales, preferably within a related sector.
• Deep understanding of strategies for fostering long-term client relationships.
• Exceptional communication, interpersonal, and teamwork skills.
• Adept at solving problems, analyzing situations, and managing time effectively.