We are seeking a skilled and motivated MCR Technical Operator to join our dynamic team. This role involves performing to a high technical and professional standard in the operational duties required within a busy Master/Satellite Control Room and providing support to the transmission area and machine room as needed. As part of this hands-on role, you will coordinate resources to meet client needs and support live event-based operations.
Key Responsibilities
- Signal routing, fibre and satellite transmissions, and file transfer.
- Monitoring signals, implementing escalation procedures, and providing first-line maintenance.
- Transcoding, format, and standards conversion to meet service requirements.
- Acting on client requests and providing front-line technical support.
- Fault finding and responding to technical queries.
- Liaising with clients, handling bookings, and traffic coordination while contributing to customer requirements.
- Managing out-of-hours bookings and scheduling.
- Logging work details for costing purposes and escalating issues when necessary.
- Contributing to operational procedures and drafting SOPs aligned with client needs.
Knowledge & Experience
We are looking for candidates with the following technical expertise:
- A solid understanding of baseband video, associated artefacts, and common faults.
- Knowledge of MPEG4/MPEG2/ASI in fibre and satellite transmissions.
- Familiarity with IP video streaming technologies.
- Strong grounding in RF and satellite distribution.
- Experience with Playout workflows, HyperDeck playout, and DekTec (advantageous).
- Previous hands-on experience in an MCR/Operations environment.
Personal Attributes
- Ability to thrive under pressure in a fast-paced environment.
- Effective communication and interpersonal skills.
- Strong organizational skills with excellent attention to detail.
- Problem-solving skills with the ability to prioritize effectively.
- Self-motivated, eager to learn, and adaptable.
- A proactive team player who can also work independently.
This role offers the opportunity to work in a challenging yet rewarding environment, supporting live events and working with cutting-edge technology. You’ll be part of a team that values expertise, collaboration, and innovation.
Apply Now to take your career to the next level!