Job Description

We are working with a client in the content technology space who is looking to hire Broadcast Support Engineers to join their growing Technology team.

This role sits within a 24/7 operational environment, where you will play a key role in maintaining service availability and supporting critical systems. You will act as a key interface between engineering and operational teams, helping to ensure smooth day-to-day operations.

Key Responsibilities:

• Provide 1st and 2nd line support for systems and services
• Respond to incidents and coordinate resolutions
• Support system changes, upgrades, and installations
• Assist with root cause analysis and problem management
• Contribute to system improvements, upgrades, and technology rollouts
• Work closely with internal teams, service owners, and external suppliers
• Participate in a 24/7 support rota (including nights, weekends, and public holidays)

Requirements:

• Experience in broadcast, content technology, or IT operational environments
• Strong technical understanding across systems and workflows
• Proven ability to make decisions in operational or high-pressure situations
• Strong problem-solving skills with a focus on minimising downtime
• Proactive mindset with a focus on continuous improvement

This is a great opportunity to join a dynamic and fast-paced environment where you can develop your technical expertise and play a key role in supporting business-critical systems.

If you're interested in learning more, please get in touch.