Job title: Strategic Account Manager
Job type: Permanent / FTC
Emp type: Full-time
Industry: Streaming/Video Tech
Functional Expertise: Account Management Sales
Salary type: Annual
Salary from: USD $150,000.00
Salary to: USD $175,000.00
Location: Tri-state
Job published: 08/01/2025
Job ID: 39510

Job Description

 

Strategic Account Manager USA

  • An innovator in real-time tools for monitoring, visualization, and performance analysis in the entertainment and media industries.
  • Supports hundreds of thousands of monitoring points globally across multiple broadcasting applications, including live production, master control, distribution, and streaming services.
  • Partnered with leading global brands in entertainment and technology, delivering cutting-edge solutions and exceptional service.
  • A rapidly expanding organization focused on reliability, transparency, and a collaborative work culture.

Role Summary:
We are looking for a proactive and results-focused Strategic Client Manager to handle major account portfolios, develop strategies for customer engagement, and deliver creative solutions to address client requirements.

Key Responsibilities:

  • Manage and nurture relationships with major accounts, ensuring high levels of support and satisfaction.
  • Develop tailored strategies for maintaining and growing client relationships.
  • Serve as a central point of communication for key accounts, addressing expectations and feedback.
  • Identify opportunities for growth by engaging potential clients and introducing tailored solutions.
  • Act as a liaison between external clients and internal teams, ensuring smooth collaboration.
  • Propose and implement strategies for improving account management practices.
  • Address complex inquiries with innovative and practical solutions.
  • Track and analyze performance metrics, taking timely actions to optimize outcomes.

Qualifications:

  • Degree in Business, Marketing, or a related field.
  • Over 10 years of experience in managing key accounts or similar roles.
  • Expertise in using CRM platforms and tools.
  • Strong background in business-to-business sales, preferably within a related sector.
  • Deep understanding of strategies for fostering long-term client relationships.
  • Exceptional communication, interpersonal, and teamwork skills.
  • Adept at solving problems, analyzing situations, and managing time effectively.