We are seeking a skilled and motivated MCR Technical Operator to join our dynamic team. This role involves performing to a high technical and professional standard in the operational duties required within a busy Master/Satellite Control Room and providing support to the transmission area and machine room as needed. As part of this hands-on role, you will coordinate resources to meet client needs and support live event-based operations.

• Signal routing, fibre and satellite transmissions, and file transfer.
• Monitoring signals, implementing escalation procedures, and providing first-line maintenance.
• Transcoding, format, and standards conversion to meet service requirements.
• Acting on client requests and providing front-line technical support.
• Fault finding and responding to technical queries.
• Liaising with clients, handling bookings, and traffic coordination while contributing to customer requirements.
• Managing out-of-hours bookings and scheduling.
• Logging work details for costing purposes and escalating issues when necessary.
• Contributing to operational procedures and drafting SOPs aligned with client needs.

We are looking for candidates with the following technical expertise:

• A solid understanding of baseband video, associated artefacts, and common faults.
• Knowledge of MPEG4/MPEG2/ASI in fibre and satellite transmissions.
• Familiarity with IP video streaming technologies.
• Strong grounding in RF and satellite distribution.
• Experience with Playout workflows, HyperDeck playout, and DekTec (advantageous).
• Previous hands-on experience in an MCR/Operations environment.

Personal Attributes

• Ability to thrive under pressure in a fast-paced environment.
• Effective communication and interpersonal skills.
• Strong organizational skills with excellent attention to detail.
• Problem-solving skills with the ability to prioritize effectively.
• Self-motivated, eager to learn, and adaptable.
• A proactive team player who can also work independently.

This role offers the opportunity to work in a challenging yet rewarding environment, supporting live events and working with cutting-edge technology. You’ll be part of a team that values expertise, collaboration, and innovation.

Apply Now to take your career to the next level!